Privacy Policy
Effective Date: April 20, 2026
This Privacy Policy explains how Johnny’s Fuji Kawaguchiko Tours ("we") handles your personal information when you use our website and services.
1. Legal basis for processing
We process your personal data to fulfill bookings (contractual necessity), comply with Japanese tax regulations (legal obligation), improve our services (legitimate interests), and use analytics cookies (consent).
2. Information we collect
We collect your name, email address, and phone number when you make a booking or inquiry. Payment transactions are handled by Square; we do not store your credit card details. We also collect basic technical data (such as IP address and browser type) through Wix and Google Analytics.
3. How we use your information
We use your information to process bookings, respond to inquiries, and improve our services. We do not sell or share your personal information with third parties, except as necessary to operate our services (Wix, Square, Google Analytics) or as required by law.
4. Cookies
We use cookies to analyze website traffic via Google Analytics. Non-essential cookies are only placed after you provide consent through our cookie banner. You can update your preferences at any time.
5. Data retention
We keep booking records for up to 7 years to comply with Japanese tax regulations.
6. International data transfers
We are based in Japan. The European Commission and the UK Government have both recognized Japan as providing adequate data protection. Your data is handled to a standard equivalent to the GDPR and UK GDPR.
7. Your rights
You have the right to access, correct, or request deletion of your personal data. California residents have the right to know what data we collect and to opt out of any sale of personal information — we do not sell your data. To exercise any of these rights, please contact us below.
8. Security
We take all reasonable measures to ensure the accuracy and security of your personal information.
9. Contact us
For any data-related requests, please contact us. We will respond within 30 days of receiving your request.
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Operated by: Johnny’s Fuji Kawaguchiko Tours
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Email: kawaguchikotours@gmail.com
If you are an EU or UK resident and you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.